Job Summary:
The Benefits Analyst & Leave Administrator with EdgeCo Holdings (the “Company”) is the go-to person for all things health and welfare related for our Company of approximately 800 employees, ensuring the smooth operation of our employee benefit programs, through the management and optimization of the benefit offerings.
In this position, you will work closely with the HR team and benefit brokers to ensure our employees receive top-notch benefits and support through the implementation, administration, processing, and analysis of all Company benefits including medical, dental, vision, life insurance, FMLA, short- and long-term disability, 401(k), and other voluntary benefits offered by the Company.
This position will be located in Pittsburgh, PA and will work in a hybrid model, 3 days per week in office.
Duties/Responsibilities:
- Leverage company survey results and industry best practices to identify, research, and recommend benefits to enhance the overall benefit package.
- Resolve all employee questions and problems related to the benefit and 401(k) programs and research to find answers to questions if answer is unknown.
- Ensure compliance with federal, state, and local legal requirements by keeping up with changing regulations.
- Manage all functions related to the administration of employee benefit enrollment:
- Conduct open enrollment with the support of benefit brokers.
- Distribute benefit enrollment materials.
- Process life status changes/qualifying events and ensure proper proof of changes is acquired.
- Prepare and present census information.
- Work with Paychex to ensure BeneTrac (Benefit enrollment system) is set up with correct rates and plan details.
- Clearly communicate benefit changes to employees.
- Track COBRA enrollments and notify Accounting of upcoming payment deposits. Do a monthly review to ensure COBRA payments and enrollments match.
- Manage the administration of the 401(k) plan, including email notifications to newly eligible employees with instructions to participate in the plan, and handling notifications related to contribution changes, rollovers, loan payments/payoffs and catch-up contributions as required.
- Act as the primary point of contact with Third Party Administrator (TPA) vendors, to liaison any and all related needs of employees and the Company.
- Work in collaboration with HR leaders as an active representative in the Fiduciary Responsibility Committee work and initiatives on behalf of the company.
- Oversee the smooth functioning of employee leaves of absence through the tracking system in UNUM and Paychex and communications with employees to include:
- Notifying employees of options for pay during leave to include STD payments, and available Sick/PTO time.
- How benefits are handled while on leave and options for payments related to benefit payments.
- Collaborate with the Payroll department to ensure that employees are put on leave/returned to work timely in Paychex, and proper payment is administered during the leave.
- Work with respective HR Business Partners as necessary to ensure the employee experience leading up to, and while on leave, is clear and positive.
- Act on behalf of the Company to direct employees in ‘Workers Comp’ claims. On point to liaison workers’ compensation matters to be fully resolved with the employee, payroll and the carrier.
- Write and deliver all benefit related communications to the appropriate individuals or division of EdgeCo.
- Coordinate and execute employee education sessions on company benefits and the 401(k) plan, through coordinating vendors to present on relevant topics and leading sessions.
- Preform regular internal audits of all benefits, but specifically including 401(K) internal audits and COBRA to ensure all transactions are facilitated and records accurately documented in the HR Information Systems, Paychex..
- Maintain metrics and analytics for all benefits to be able to recommend changes and present information as necessary.
- Maintain the highest level of confidentiality and customer service that our employees deserve at all times.
Skills/Abilities:
- Associate’s degree required; Bachelor’s degree in Human Resources, Business, or related field preferred.
- 2-4 years of experience in Benefits Administration or a related role.
- Strong understanding of benefits regulations and compliance.
- Experience with leaves of absences including FMLA is strongly preferred.
- Knowledge of benefits best practices and industry trends.
- Experience researching and introducing new benefit offerings.
- Excellent verbal and written communication skills with a high level of professionalism in all communications.
- Strong interpersonal and customer service skills with the ability to interact with employees at all levels of the Company, demonstrating empathy in interactions related to employee needs around their benefit needs.
- Excellent organizational skills and attention to detail.
- Ability to work independently.
- Proficiency working with HRIS software.
- Proficiency in Microsoft Office Suite.